PayID PokiesThe primary contact address is [email protected]. This inbox is monitored during Australian business hours by the editorial team. Reasonable responses land within two to four business days for factual corrections. Longer, discussion-style enquiries may take longer.
What to send
The kinds of message we act on quickly:
- Factual corrections to any statement on the site, ideally with a primary source.
- New questions you would like to see answered — the more specific, the better.
- Broken link reports, typos, layout bugs.
- Feedback on tone, structure, or coverage gaps.
Messages we do not respond to substantively include: operator marketing pitches, requests for affiliate placements, requests to add links to third-party gambling sites, generic SEO outreach, and any suggestion that involves rewriting content to favour a particular brand. PN Info does not run affiliate arrangements and does not have paid placements.
Business address
Correspondence address for formal matters:
PN Infoc/- Editorial Office
Suite 4, 187 Rundle Street
Adelaide SA 5000
Australia
Email is preferred. Postal responses are slower.
Response times
Corrections are prioritised. If you have flagged a factual error, we aim to review within two business days and either correct or reply with why we disagree. General questions and feedback usually receive a reply within a working week, subject to volume. If your message is urgent — for example, a live legal or safety issue you have encountered with a gambling operator — say so in the subject line.
Privacy note
Emails to this address are read by editorial staff, stored securely and used only to respond to your message and to improve site content. They are not shared with third parties. For the full policy, see the privacy page.